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Report:Nov 18 2021 08:45 am-Nov 18 2021 08:45 am #564

Wave Runner Rental Rip-off! Golden Rentals test1

I had recently set up to rent a couple of waverunners at this establishment. I was told that they needed a credit card to hold the water crafts, and nothing more. I had them reserved for the following week but do to unforseen circumstances I had to call the next day to cancel the reservation. It was then that they told me that I was going to be charged the FULL rental price of $474.00 and that there was nothing I could do about it. This company never disclosed to me that there would be any charges for cancellation nor did I authorize them to charge on my card. I am currently contesting the charge with my credit card company but am outraged that companies can do this sort of thing without open disclosure. This company had a weeks notice of my cancellation but had already charged my card at the time of the reservation agreement. I have learned to be more careful, so just watch out!

  • Entity: Golden Rentals, Utah
  • Author: Jerry, Fayetteville, USA
  • Categories: Auto Insurance

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