On April 30th, 1999 we closed on our new Forecast Home. We purchased our home with a $1,000.00 credit for flooring, because we did our own. My parents own their own flooring business and we contracted people to install our product on the 20th of May 1998. By October 1998 we noticed our ceramic flooring popping or not sticking to the concrete slab. Our carpet was also starting to smell like mildew. We then had the tile installer come back to repair the popped tiles. That's when he told us he could not put the tiles back down because we had a bad moisture problem. Our slab was dark in color and moist to the touch. The smell has been unbearable. We then contacted Forecast Homes to let them know of the problem. After many requests and a run around, they finally sent a company called Construction Inspection & Testing Co. - Phone # 861-2002, 2002 W. North Ln. Phoenix, Az. 85201 on Feb. 2, 1999 to do a moisture test and the results were as follows: Bathroom 8.7 and our kitchen was 9.4 pounds of emission lbs/1000sf/day. In their report it says that most flooring materials should not be put down if the moisture level is above 3.0 - 5.0 without sealing of the slab. Forecast then brought in plumbers to detect a leak in our pipes and sewer as well. They performed pressure tests, using headphones to listen to our pipes and found nothing. They then brought in a dehumidifier to run inside our house. We used it for 3 weeks drawing out 2 1/2 gallons of water each day. Finally Forecast hired Construction Inspection & Testing Co. once again to test the slab and we found that the level of moisture was even higher than the first test. On March 26, 1999 our results were bathroom 9.3 and kitchen 10.2. In April 1999 we contacted the Arizona Register of Contractors to help us out because Forecast wasn't doing anymore about the problem. We met with James Walsh from the state and Neil McFadden from Forecast Homes (who is our superintendent). James did not help us because they said we did our own carpeting and tile so we are responsible for the slab. How could this be? The slab was part of the home the builder sold us, our home is sitting on the dam foundation! The foundation cement is defective! Forecast agreed to put a perimeter drain system in around our house and to do a core sample on our slab. They have not done either; and we still have a problem. We have our own dehumidifier now and it's still pulling 2 1/2 gallons every 22-24 hours. To top it all off Forecast is not doing their yearly warranty work on our house. April 30, 1999 was our year. The purchase price of our home $ 136,190.00 before flooring & installation which ran approx. $10,000.00 We also paid $1600.00 for 2 x 6 construction on our house and Forecast only built the out side walls with 2 x 6 and gave us 2 x 4 trusses! We also paid $ 600 for semi gloss paint and they painted our 3 car garage with flat paint. We also paid $500 for R38 installation in our attic, and they did not do that either. The installation is all uneven and no measure stick up there to measure their work. We need to find out what the problem is and have it fixed. Forecast should stand behind their work. Now they could just buy our home back. We want out! Mike & Renae Imperial MIRI42796@aol.com Click here to read other Rip-off Reports on Forecast Homes

My wife and I were told by a Ryan Homes representative our property was the largest in the development. Imagine our surprise three months later after numerous calls to get a site plan that our lot was the smallest. Actually the county minimum. There have also been numerous concerns with the quality of workmanship in the home. Management and Supervisors have been curt and rude to us. All is well documented. We have reached a settlement on the lot size issues. This was done only to continue with construction of our home. We were told if we didn't sign the addendum waiving our rights to future claims a dnaccept the $2500.00 that construction would not continue. After noticing quality problems with the construction of our home, I have been doing my own inspections of the home. I personally have 15 years experience in the construction business. I had to fight but I have them replacing 4 out of 6 exterior doors due to their careless concern for our property. Windows were thrown in mud and now will not operate, structural roof members were not properly nailed, shingles cut short, floor joists not to code, 4 out of 6 exterior doors with jambs broken, plywood not nailed on roof, siding loose on house and can be pulled 18 inches... The list goes on and on. To think that I, the homeowner had to point these out to them. Their construction supervisor who inspects the homes didn't acknowledge these things. We put our trust in Ryan and now have our present home sold and these problems keep happening. A Sales Manager for Ryan even told us we could get our money back and look somewhere else. He knew that our settlement was 4 weeks away and we had sold our existing home, have 2 small children, plus a 6 week old baby. Where was he expecting us to live while we found another home? I told him that was a ridiculus offer and that I want everything fixed. We are staying with the contract. We have no choice. Check out the About page of Ryan Homes Web Site. http://www.ryanhomes.com/about.html Here are a few quotes: "Ryan encourages the customer to be involved in the entire construction process. They arrange a series of meetings to familiarize the customer with the home at the foundation, framing, and drywall stages. This, in turn, gives the customer a full knowledge of, and confidence in, the features and benefits of their home from the start." When we did this, Ryan representatives would not respond to our letters or calls. In most cases we had to write 3-4 letters to get a response. The responses that we received only stated what they were not going to do to resolve the issues. "Superior Customer Service. Our customer service program is predicated on fairness, timeliness and completeness. Our "on-call" service is convenient for you not us." Ryan Homes has yet to offer a potential resolution to the issues. All that we keep getting are excuses. There has even been a threat that if we do not remove the complaints, we will not settle. Isn't that a form of extortion or blackmail? Update 4/10/99 - Ryan decided to change our settlement date only 2 weeks prior to settlement without telling us. We found out by accident on Friday, April 9, 1999 that on Tuesday, April 6, 1999 our settlement had changed from April 27 until April 30. When was someone going to let us know? We may be one family with concern, but we represent all current and future Ryan Homes Buyers.